Support

We want your experience with Print Envy to be simple and enjoyable from start to finish.
If you have a question about your order, delivery, or anything else, our team is here to help.

Below you'll find answers to some of the most common questions. If you can't find what you're looking for, just get in touch and we'll be happy to assist.

FAQ

Orders

If your order has not yet been shipped or prepared for dispatch, we can usually update the delivery address. Please email us as soon as possible with your order number and the correct delivery details and we will do our best to update it before it ships.

If you need to change the artwork, size, or details of your order, please contact us as soon as possible with your order number and the requested change. We’ll review the request and confirm what can be updated before the order is processed.

Order confirmations are sent automatically after checkout. If you didn’t receive one, please check your spam or junk folder. If you still can’t find it, contact us and we’ll confirm your order manually.

Delivery

Once your order ships, you’ll receive an email containing your tracking number and delivery link. If you cannot find the tracking email, please contact us and we’ll resend the information.

We package all orders carefully, but occasionally damage can occur during shipping. If your order arrives damaged, please email us with clear photos of the outer packaging, the shipping label, and the damaged item. This helps us assess the issue quickly and arrange a replacement if needed.

Collaborations & Partnerships

If you’re interested in collaborating with Print Envy — whether through creative content, brand partnerships, or styled shoots — we’d love to hear from you. Please email us with details about your idea.

Interested in stocking Print Envy in your store? Send us a message with some information about your shop and we’ll be happy to explore wholesale opportunities.